Support

Charge & Explore — last updated August 3, 2026

Charge & Explore helps Tesla vehicle owners plan charging stops and discover things to do while charging. This page explains how to get help, manage your data, and answers to common questions. Charge & Explore is an independent product and is not affiliated with, endorsed by, or sponsored by Tesla, Inc.

Contact us

The fastest way to reach a person is email — we typically reply within one business day.

Email: [email protected]

Getting started

Managing your data

Frequently asked questions

Is this an official Tesla app?

No. Charge & Explore is an independent application. Tesla is a trademark of Tesla, Inc., and we have no affiliation with, endorsement from, or sponsorship by Tesla, Inc.

Do I need a Tesla to use the app?

No. You can browse charging stations and nearby activities using just your location. Connecting a Tesla account is optional and simply personalizes the charging-window estimates.

Can the app control my car?

No. We do not request vehicle-command permissions. The app only reads the minimum charging-related signals you consent to share.

Why does the app ask for my location?

Location is used to find reachable charging stops near you and to estimate travel time to each station. It is requested only when you use location-based features, and you can revoke it at any time.

More

Privacy Policy · Terms of Use

Tesla is a trademark of Tesla, Inc. Charge & Explore is an independent application with no affiliation to Tesla, Inc.